Support
Last updated: November 12, 2026
We read every message. Write to us at support@socialdiet.app — please include your iPhone model, iOS version and which platform you were using.
Common questions
A platform looks broken or something is not hidden
Platforms update their websites often. Pull down to reload, then check the platform’s switches in Home. If it still happens, email us the platform and what you saw — a screenshot helps.
I can’t sign in to a platform
You sign in on the platform’s own page, exactly as in Safari. Check your password with the platform, and complete any two‑step verification it asks for. SocialDiet never sees or fills your password.
How do I restore my subscription?
Open Settings in SocialDiet → Subscription → Restore purchases, signed in with the same Apple ID you bought with.
How do I cancel?
Open iOS Settings → your name → Subscriptions → SocialDiet → Cancel Subscription. Cancel at least 24 hours before renewal to avoid the next charge.
How do I get a refund?
Purchases are handled by Apple. Request a refund at reportaproblem.apple.com.
What happens when my 3 free days end?
The platforms inside SocialDiet lock until you subscribe. Settings, restore purchases and privacy stay open. Nothing is charged automatically.
How do I delete my data?
There is no SocialDiet account and no data on our servers. Sign out of platforms in the app, or delete the app to remove everything stored on your iPhone.